The Manager's Development Programme

This practical and comprehensive three day programme enables delegates to more confidently manage their existing role and is designed to equip managers to progress to a more senior role in the future. Case studies, projects and interactive discussions will be used throughout to ensure a challenging programme which enables delegates to deliver improved results upon returning to the workplace.

Course Overview

The Manager Today
The skills needed - managerial attributes
Identifying your strengths and weaknesses
Management and leadership qualities
Situational leadership
The importance of communications
Planning and organising to keep the department on track
Developing a Strategic Mindset - Strategic Planning and Implementation
The role of the manager in developing strategy
Moving from the operational to the strategic mindset
Demystifying strategic business planning
PEST and SWOT analyses
Product/market strategies
Factors affecting strategic choice
Cascading the plans into actions
Strategy implementation
Techniques for creative and innovative problem solving
Managing People and Performance
Defining the roles of the department and recruiting the right people
Developing high-performing individuals - setting objectives and monitoring progress
Delegation and empowerment - 'hands-off' management opportunities
Coaching and giving feedback
The influence of culture and climate
Motivating individuals and teams
Dealing with people problems - managing conflict
Successfully Moving Forward
Managing change - your role as a champion
Keeping ahead of the competition - encouraging innovation
Reviewing performance versus the strategic plan
Personal Development
Developing a personal action plan to apply tools and techniques in the workplace
Identifying a personal development plan to expand strategic thinking and experience

Objectives
By the end of this course you will be able to:
Use the skills of a strategic manager in addition to those of an operational manager.
Understand the strategic planning process.
Set appropriate business objectives that support those of the organisation.
Manage and motivate your department/team and maintain their commitment.
Work more closely and effectively with other senior colleagues.
Create and communicate a clear direction for your team.
Apply a personal action and development plan in the workplace that makes a difference.

Designed For
Managers and experienced middle managers responsible for other managers and the performance of a business unit or department. The programme will be particularly useful for managers looking to update their management skills and to progress in the future.